Contact Us

Our professional team provides 24/7 service support for you

📞

Customer Hotline

+254 207 905 199

Mon - Sat

Call Now
✉️

Email Support

feedback@vukapesa.com

Detailed inquiry support

Within 14 Business Days

Send Email

Send Message

Leave your questions and we will reply within 24 hours

🎯
Professional Service

Expert customer service team

Quick Response

Initial reply within 1 hour

🔒
Information Security

Strict protection of your privacy

Frequently Asked Questions

How to apply for a loan?

Contact us to learn about our application process. Fill in basic information for quick approval.

How long does approval take?

Quick loans approved within 5 minutes, standard loans within 30 minutes, premium loans within 24 hours.

How to repay?

Multiple repayment methods including automatic bank deduction, bank transfer, and mobile money - flexible and convenient.

What are the consequences of late payment?

Late payments incur additional fees and affect credit records. Please repay on time, contact customer service if you have difficulties.